QUALITY IMPROVEMENT TOOLS

Ongoing Quality Improvement Activities (QIA)

Quality Improvement Videos

• Introduction to Quality Improvement from the IHI (11:08 Minutes)
• Root Cause Analysis – Process to Identify Areas for Quality Improvement
  • Why Use of the Fishbone Diagram? (7:25 Minutes)
  • How to Use a Fishbone Diagram (3:08 Minutes)
  • 5 Whys Tool: To Identify Change Ideas (4:44 Minutes)
• PDSA Cycles – Process to achieve Quality Improvement
  • Review Overview of PDSA Cycle (6:21 Minutes)
  • PDSA Cycle Part 1 from the IHI (4:44 Minutes)
  • PDSA Cycle Part 2 from the IHI (3:37 Minutes)
  • How long should a PDSA cycle last from the IHI? (1:37 Minutes)
  • Overview of the Use of PDSA Cycle in Improvement (6:21 Minutes)