Participation in QAPI Meetings

Patient and family engagement has been increasingly recognized as an integral component of health care and a critical element of patient centered services. Developing a sound process for incorporating the patients and families’ voice helps establish the foundation for an open and transparent health care system. It is our ongoing effort here at Quality Insights Renal Network 3 to support dialysis providers with these efforts. As a result we’ve developed the “Empowering Partners for Improved Care” program. 

Empowering Partners for Improved Care – Full Program (English / Español)

Step 1 

Members of the interdisciplinary team must watch the “Empowering Partners for Improved Care” Program Kick Off video and attest to it. 

Step 2

Use the following documents to establish a process for ongoing Recruitment/Participation of Patient and Family Member Representatives in your facility’s QAPI meetings. Please note, you do not have to submit any of these documents to the Network. 
  • Interdisciplinary Team Acknowledgment & Commitment of Support (English / Español)
  • Patient/Family Member Facility Recruitment Letter (English / Español)
  • Patient & Family Representative Participation/Membership Policy (English / Español)
  • Patient & Family Member Representative Registration Form (English / Español)

Step 3

Invite and engage patients/family representatives in your facility’s monthly QAPI meetings! 

Step 4

Use the “Patient and Family QAPI Meeting Participation: Action Items” (English / Español) form to help your team manually capture action items/outcomes from Patient/Family Facility Representative participation in your facility’s QAPI meetings. Please note that using this form is optional. If completing this form, please do not fax to the Network, see next step. 

Step 5 - Required Monthly

Document Patient/Family Facility Representative participation in QAPI meetings utilizing the Network’s Online Report. Required monthly whether your facility had a patient and/or family member participate in the facility’s QAPI meeting or not. 


Make sure to print the online report before clicking submit to include a legible copy in your monthly QAPI meeting minutes. This may be used as proof of patient and family engagement to surveying agency, Network and others.

Supportive Resources