Emergency Preparedness for Patients and Providers

This page provides links to important resources related to emergency preparedness for patients and providers.

Emergency Hotlines & Information

Below are toll-free phone numbers that will be activated to provide information in the event of an emergency. Please note that these numbers will not be active under normal operating circumstances:

DaVita Dialysis (or Total Renal Care):

1-800-400-8331

Fresenius Medical Care (FMC or BMA):

1-800-626-1297

Dialysis Corporation of America (DCA):

1-888-730-6164

American Renal Associates (ARA):

1-888-880-6867

Dialysis Clinic, Inc.

1-866-424-1990  

National Emergency Family Registry and Locator System (NEFRLS): 1-800-588-9822 or https://egateway.fema.gov/inter/nefrls/home.htm

Emergency Preparedness for Patients

Emergency Preparedness for Providers

National Preparedness Month Resources

General Information

Plan Templates

Checklists

Weekly Themes and Activities

Getting Medical Care and Prescription Drugs in a Disaster or Emergency Area

This document from the Centers for Medicare & Medicaid Services (CMS) provides information about what to do to obtain proper medical care and/or needed prescription medication in the event of a disaster or emergency. 

Kidney Community Emergency Response Coalition (KCER)  

Quality Insights is part of the National Kidney Community Emergency Response (KCER) Coalition, which has developed a number of tools and resources to assist providers, federal, state, and local emergency responders, patients, and patients' families in establishing emergency preparedness and response plans.

Information on Viral Threats

MERS Resources 

Disease Information