Empowering Partners for Improved Care (EPIC)
Patient and family engagement has been increasingly recognized as an integral component of health care and a critical element of patient-centered services.
Developing a sound process for incorporating the patients' and families’ voice helps establish the foundation for an open and transparent health care system. It is our ongoing effort here at Quality Insights Renal Network 3 to support dialysis providers with these efforts. As a result, we’ve developed the “Empowering Partners for Improved Care” program.
Empowering Partners for Improved Care – Full Program (English / Español)
THE PROGRAM
Step 1
All members of the facility’s interdisciplinary team must watch the following “Empowering Partners for Improved Care” Program Kick Off video. Following on the next page after watching the video you will be asked to attest to having watched it.
Empowering Partners for Improved Care Program Video & Attestation
Step 2
Use the following documents to establish a process for ongoing Recruitment/Participation of Patient and Family Member Representatives in your facility’s QAPI meetings. Please note, you do not have to submit any of these documents to the Network.
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Interdisciplinary Team Acknowledgment & Commitment of Support (English / Español)
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Patient/Family Member Facility Recruitment Letter (English / Español)
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Patient & Family Representative Participation/Membership Policy (English / Español)
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Patient & Family Member Representative Registration Form (English / Español)
Step 3
Invite and engage patients/family representatives in your facility’s monthly QAPI meetings!
Step 4
Use the “Patient and Family QAPI Meeting Participation: Action Items” (English / Español) form to help your team manually capture action items/outcomes from Patient/Family Facility Representative participation in your facility’s QAPI meetings. Please note that using this form is optional. If completing this form, please do not fax to the Network.
Epic Podcast
WELCOME TO THE EMPOWERING PARTNERS FOR IMPROVED CARE (EPIC) PODCAST!
In each episode, you will hear informative interviews about dialysis patients, family members and facility staff engagement, including barriers and proven practices.