Information for Social Workers

Social Work Agenda

Course Description 

This is a one day workshop for renal social workers in the state of NJ.  The workshop will include 6 speakers covering the following topics:  Measuring Quality in ESRD; Antibiotic Stewardship; Impact of Federal Regulations on the Care of the Patient with Acute Kidney Injury; CLAS Standards in Health Care Settings; Improving Health Literacy; Depression in ESRD-Our Obligation to Help.

1. Measuring Quality:  Mission Possible:  Toros Kapoian, MD

Dr. Kapoian will describe the basic principles for measuring quality on the dialysis unit and will outline such management with the utilization of case studies.  He will also address the sustainability of these measures from a systems approach rather than a person centered approach.

Course Objectives 

a. Describe the basic principles of quality management as it pertains to dialysis patients and facilities
b. Using case-based approach, apply and review these principles
c. Discuss strategies that facilities can employ to ensure sustainability of quality outcomes

2. Antibiotic Stewardship:  Presenter Janet Phillips, RN

Ms. Phillips will identify the issues surrounding antibiotic resistance and the need for an interdisciplinary approach to the management of infections on the dialysis unit.

Course Objectives

a. Outline the issues surrounding antibiotic resistance and the role of the interdisciplinary team
b. Discuss the importance of antibiotic stewardship in outpatient settings and the impact on patients

3.  Impact of Trade Preferences Act Extension 2015 on the Care of the Patient with Acute Kidney Injury:  Bonnie Greenspan, MBA, BSN, RN

Ms. Greenspan will address the implications of treatment and the psychosocial needs of the patient with acute kidney injury who as of January 2017 are allowed by federal regulation to be treated in the out-patient dialysis setting with chronic kidney disease patients.

Course Objectives

a.  Identify reporting "counts" in which AKI patients are included and excluded
b.  List three ways in which care of AKI patients in chronic units might differ from chronic care
c.  Describe at least two ways in which this change might have an impact on the chronic population

4. CLAS Standards in Health Care Settings: M. Carolyn Daniels, D.H. Sc/. M. Ed.

Dr. Daniels will address the utilization of CLAS standards with culturally diverse populations in the ESRD setting in NJ.  

Course Objectives

a.  Utilize the CLAS standards with NJ culturally diverse populations to meet those needs.
b.  Encourage the utilization of the resources available on Think Cultural Health website.
c.  Explain how implementation of the CLAS standards is the best way to address health disparities and achieve health equity. 

5. Improving Health Literacy:  Molly Phillips, MPH, MSW

Ms. Phillips will address health literacy and the role of the social worker in addressing the challenges of health literacy in the dialysis setting.

Course Objectives

a.  Define health literacy and describe factors that contribute to low health literacy
b.  Describe the role of the social worker in addressing health literacy challenges among patients and families
c. Identify tools and techniques to improve health literacy and assist patients to better understand complex concepts to help them manage their healthcare needs.

6. Depression in ESRD-Our Obligation to Help: Steve Bogatz, MBA, MSW, LCSW, NSW-C

Mr. Bogatz will address the reasons for screening hemodialysis patients for depression and the follow-up that is needed to ensure patients who screen positive will receive an appropriate plan of care.

Course Objectives

a.  Outline the current statistics related to depression in the ESRD setting.
b.  Discuss clinic strategies that can promote patient contentment with regards to life as a dialysis patient.
c.  Define the expectation from the Centers for Medicare and Medicaid Services with regards to depression screening with dialysis patients.

Speaker Bios

Toros Kapoian, MD

Dr. Kapoian is well known to many of you.  In addition to being a long time member of the Quality Insights Renal Network 3 Board of Trustees, he is currently a Clinical Associate Professor of Med at UMDNJ-Robert Wood Johnson Medical School in New Brunswick, and a practicing nephrologist with medical directorships at DCI North Brunswick and Matawan Center.

Janet Phillips, RN

Janet Phillips currently is employed by Healthcare Quality Strategies, Inc. as a Quality Improvement Specialist.  She has been involved in the recruitment of outpatient providers for the Outpatient Antibiotic Stewardship program and provides technical assistance to them as they manage the program in their facilities.  She also provides educational programs for providers to promote various quality improvement projects.  Ms. Phillips has worked as a Nurse Auditor for Managed Resource, Inc. and a Performance Improvement Coordinator for Robert Wood Johnson University Hospital.  She received her RN from St. Peter’s School of Nursing.  

Bonnie Greenspan, RN, BSN, MBA

Bonnie Greenspan is currently owns BBG Consulting LLC and is also employed as a consultant for Nephrology Clinical Solutions.  She provides facility oversight and performance improvement activities for independent and corporate dialysis providers.  Bonnie works for CMS on selected ESRD projects and is a member of the ESRD Support Team that developed the Interpretive Guidance for the current ESRD Conditions for Coverage.  Ms. Greenspan received her RN from Helene Fuld School of Nursing, her BSN from The Catholic University in Washington DC and Her MBA from the Wharton School at the University of Pennsylvania.  She is a member of ANNA, ANA and Virginia Nurses Associations.

Steve Bogatz, MBA, MSW, LCSW, NSW-C

Steve has enjoyed practicing renal social work since his 2nd year student internship and recently celebrated 21 years with Fresenius Kidney Care.  He has taught Research 1" at Springfield College to MSW students since 1998.  Steve’s articles about helping patients and our industry have been published in "Nephrology News & Issues" & "The Journal of Nephrology Social Work", the latter of which he is past editor.  He has served on the Board of Directors for the CT Tourette Syndrome Association, the National Kidney Foundation of CT, and currently serves on the Medical Advisory Board for IPRO- ESRD Network 1. Past awards include the Outstanding Service and Achievement Award presented by the National Kidney Foundation of CT and the Excellence in Fostering Patient and Family Engagement Award presented by the IPRO-ESRD Network 1.  Favorite professional activities have included directing a summer camp for children and families affected by Tourette Syndrome and supervising MSW interns, many who have gone on to careers in medical social work.  

Molly Phillips, MPH, MSW

Molly Phillips serves as Manager of Health Promotion Programs and Policy at the Jack J. Dreyfus Center for Health Action and Policy of The Rogosin Institute in New York City. In this role, she works to mobilize communities throughout New York City to address health challenges impacting their lives and prevent the onset or progression of chronic diseases. She also works on health policy and patient engagement initiatives related to improving care and enhancing health literacy of kidney disease patients and their families. 
Prior to moving to New York, Molly was a Research Associate at the Center for Population Studies at the University of Mississippi, where she provided evaluation and programmatic technical assistance to non-profit organizations and community health centers addressing health disparities in the Delta region of Mississippi. She has also worked with youth in Detroit, training them to be peer health educators and advocates for healthier communities. 
Molly holds a Bachelor’s in Environmental Studies, a Master’s in Public Health and a Master’s in Social Work, all from the University of Michigan. 

M. Carolyn Daniels, D. H. Sc., M. Ed

Dr. Daniels joined the New Jersey Department of Health as Executive Director of the Office of Minority and Multicultural Health in April 2011. She is responsible for the oversight and successful execution of all Department programs designed to improve the health of disparate minority communities across the state. The goal of the OMMH is to foster accessible and high- quality programs and policies that help all racial and ethnic minorities in New Jersey achieve optimal health, dignity and independence. In her first year with the Department of Health she was appointed to the US Department of Health and Human Services National Partners for Action Health Equity Council for Region 2 where she served two years as Co-Chair and Corresponding Secretary. Since joining the NJ Department of Health she has repurposed the grant funding process of awards targeting initiatives that are evidence based, measurable and promote health and wellness. The creation of the Community Health Disparity Prevention grant program has reached more than 30,000 NJ residents since the launch in 2012. Dr. Daniels also designed a student internship placement program with Rutgers University’s School of Public Health and the OMMH Grantees to allow bachelor and master level public health students a 10-week practical experience working with a community or faith-based organization. Under Dr. Daniels leadership, in 2013, the OMMH led efforts to address Hepatitis B as a health disparity among Asian Americans/Pacific Islanders and West African immigrants. The NJ HepB Coalition is now a recognized entity of the National Hepatitis B United (HBU) Foundation with 60+ members. She also led the effort to develop a policy to encourage wide distribution and implementation of the US Department of Health and Human Services Office of Minority Health National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care to key stakeholders, community partners and DOH program staff. Plans are underway to rollout a CLAS Standard policy and development of an online electronic CLAS training for all DOH employees.
Prior to joining the Department, Dr. Daniels spent several years in the Medicaid Managed Care arena where she concluded her time as a Regional Vice President of Business Development. She also served as Vice President for Strategic Accounts and Business Development where she expanded business growth in the behavioral health market. A notable accomplishment for her during that time was the creation and launch of an online employee multi-cultural diversity sensitivity and awareness training program.
M. Carolyn is a founding member of the National Black Women’s Health Project-Philadelphia Chapter. She sits on the Mental Health Association Board (MHA) as Advisory Committee member for Policy and Planning, Cultural Competency, and Strategic Planning. Dr. Daniels is also a member of the Region2 Public Health Training Advisory Committee, New Jersey Hospital  Association –Hospital Engagement Network, Governor’s Task Force on Cancer Education, Early Detection and Treatment, and the Governor’s Mental Health and Community Safety Working Group, NJ Board of Optometrists, and several other community boards.
Dr. Daniels earned a Doctor of Health Science from Nova Southeastern University, Harvard Business School- Program Management Development, a Masters of Education -Kutztown University, and her Bachelor of Science from Central State University. She also holds an Associate’s Degree in Culinary Arts from the Restaurant School @Walnut Hill College in Philadelphia. 

Content Level

Beginner, Intermediate and Advanced

Cancellation Policy

No refunds after registration is submitted.  If you cannot attend, please contact Quality Insights Renal Network 3 at 609-490-0310 by September 25 and ask to substitute a colleague in your place.

Course Completion Requirements 

Attendees must attend the entire meeting and submit a completed course evaluation to quality for CE credits.  Partial credit will not be given.
Certificates of Completion will be distributed at the end of the meeting after Course Evaluation is submitted.

Disability Accommodations Statement

Attendees who need special services related to a disability, please notify Quality Insights Renal Network 3 at  The meeting is held on the ground floor with the entrance and bathrooms accessible on this level.